The TrueSwitch Help Center is designed for new and existing users and provides detailed information on TrueSwitch services covering the following topics:

  • My TrueSwitch shows existing users the status of their TrueSwitch migration and allows them to change TrueSwitch options.  
  • Support Center provides detailed technical information on the TrueSwitch services, links to the TrueSwitch Privacy Policy and Terms of Service, Frequently Asked Questions and a searchable knowledgebase.  
  • Contact Support allows users to send us feedback on TrueSwitch and to contact technical support via email.  

    Email support hours are weekdays from 8:30 am to 5:30 pm eastern time (except for US statutory holidays). Replies to email queries can be expected within two business days.

    If you can’t find an answer on the web site, contact us by email at



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