Earthlink

 

The following information details where to find your personal data (E-mail, address book, calendar information, favorites, etc.) after you have used TrueSwitch to switch to Earthlink. Please note that it can take upto 24 hours before all the personal data from your old account is copied to your new Earthlink account.

 

Please also note that the following information assumes that you have Earthlink software installed on your PC that you are using to access your Earthlink account, and you must have logged into your new Earthlink account.

 

Make the following into hyperlinks to the appropriate place in the page.

E-Mails From TrueSwitch

Stored E-Mail

Forwarded E-Mail

Address Book (contacts)

Favorites (bookmarks)

 

E-Mails From TrueSwitch

 

1.      E-mails sent to you from TrueSwitch confirming your TrueSwitch internet account switching request and status updates will be in your “Inbox” in Earthlink. This can be accessed by launching your “Earthlink Total Access Mail” from the “Start” menu and then clicking on “Inbox”.

 

 

 

 

 

Stored E-Mails

 

If you selected “Copy Stored E-Mails” (which is enabled by default in the “Express Switching” option), all your saved mails (with all your sub-folders) from your old account to your new Earthlink account will be in a folder which will have your old account user name.   For example. If you are switching from Janedoe@aol.com to Earthlink, the folder name will be janedoe@aol.com.  All sub-folders with their respective mails in them will also migrate.

 

 

 

Forwarded E-Mails

 

If you selected “E-mail Forwarding” (which is enabled by default in the “Express Switching” option), then any e-mails which were sent to your old Internet e-mail address will be forwarded by TrueSwitch to your new Earthlink e-mail address. 

These will be in your “Inbox” in Earthlink. This can be accessed by launching your “Earthlink Total Access Mail” from the “Start” menu and then clicking on “Inbox”.

 

 

 

Address Book (Contacts)

 

If you selected “Copy Address Book” (which is enabled by default in the “Express Switching” option), your address book with all your contacts and information (postal address, phone/fax/work numbers, personal information etc) will be in your Earthlink address book which can be accessed by clicking on the “Address Book” icon.

 

 

 

 

Favorites:

 

Your migrated favorites/bookmarks (with any sub-folders you might have created) will be migrated as a folder in Internet Explorer.