Getting Started
What is TrueSwitch?
How much does TrueSwitch cost?
How does TrueSwitch work?
Will TrueSwitch work with my computer (system requirements)?

Using TrueSwitch
Does TrueSwitch support my Internet Service Provider?
How do I copy my personal information to my new Internet account?
How do I notify contacts with my new email address?
How do I setup email forwarding?

 
General
Will the TrueSwitch service copy all attachments and downloads I received through my emails from my old ISP to my new account?
What is a "Site Access Error" that I received in my confirmation email?
What does the "Account Not Initialized" mean in the confirmation email?
I have child accounts (additional screen names) associated with my main account at the old Internet Service Provider. Will TrueSwitch service transfer all of them to the new Internet account?
How can I use the TrueSwitch Contact Notification service if I don't have an address book?
What if I don't want to notify everyone in my address book about my new e-mail address, but want to send to a few of them?
How often does my email get forwarded from my old address to my new one?
Can TrueSwitch filter out the unwanted emails before forwarding them to my new email address address?
How do I receive my forwarded mails from my old account during the 30 day period?


 

 

Downloading and Installation
How do I download TrueSwitch?
How long does it take to download the TrueSwitch Wizard?
What if I'm having problems installing?

 

Completing Your Internet Account Switching
Where do I find the information TrueSwitch copied to my new account?
How do I know when my request to switch to my new Internet account is complete?
Will the TrueSwitch service delete my personal information from my old Internet account once it is switched to the new account?
Why are my e-mails not being forwarded to my new Network Solutions account?
In Outlook Express, a TrueSwitch account appears asking for my password = when I enter it, it keeps popping back up - what is going wrong?
How long does it take to complete the switch?
How do I turn email forwarding on or off?

Security & Privacy
Does my information stay private?
How do I change "My TrueSwitch" password?
Why does TrueSwitch require my user ID and Password?
How secure is TrueSwitch?
Is my User ID and Password stored by TrueSwitch?
 

 

 

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